Assistant Store Manager Job at Hollister

Job Description:

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do 

• Perform Opening and Closing Routines.

• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.

• Conduct staffing and scheduling operations and payroll management.

• Train and develop the non-management staff.

• Demonstrate product knowledge and brand awareness, while driving sales.

• Build and maintain visual displays.

• Analyze reporting to inform decision making.

• Protect store assets & perform inventory control.

• Operate Register/Point of Sale systems.

• Represent the Brand and Exemplify Company Culture and Values.

What It Takes

• Bachelors Degree OR one year of supervisory experience in a customer-facing role

• Strong problem-solving skills

• Inclusion & Diversity Awareness

• Ability to show up in a fast-paced and challenging environment

• Team building skills

• Self-starter

• Drive to achieve results

• Multi-Tasking

• Fashion Interest & Knowledge

What You’ll Get   

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward. 

• Quarterly Incentive Bonus Program

• Annual return flight ticket

• Merit eligibility - salary increase based on Annual performance review

• Paid Time Off 

• 3 Paid Comp Days

• Merchandise Discount

• Medical, Dental, Health and Life Insurance

• Associate Assistance Program - professional and confidential mental and behavioral health counseling

• Carrot Fertility and Adoption

• Headspace mental health and wellness application membership

• Paid Parental and Adoption Leave

• Training and Development

• Opportunities for Career Advancement, we believe in promoting from within

• A Global Team of People Who'll Celebrate you for Being YOU

*Some of the above benefits can be availed upon completion of the probationary period

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.