IN STORE VISUAL MERCHANDISER - DUBAI MALL

Area: Emerging Markets
Department: Retail Operations
Direct Reporting Line: Manager OCM Activation
Subsidiary/country: Dubai, UAE
Location: Dubai
GSMS Grade: PR2

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

Contribute to store profitability by:

  • Meeting or exceeding sales and KPI targets within the store through flawless visual merchandising
  • Coordinating team members to provide a leading shopping experience
  • Assuming Store Manager responsibilities in the absence of the Store Manager and Store Supervisor

KEY RESPONSIBILITIES:

  • Monitor and analyze performance data and make any necessary adjustments to drive commercial success, especially within VM
  • Allocate resources and organize processes, especially within visual merchandising, to drive efficiency and productivity in a variety of situations, including maintenance and layout of existing stores, floor plans and changes, In-store Communication, reporting, and controlling costs
  • Drive product presentation and best practice within visual merchandising for a meaningful consumer experience, from sell-in to sell-through
  • Be a role model for customer service and meeting or exceeding customers’ expectations
    Supervise and coordinate the team to ensure all customers receive an optimal service level at all times
  • Lead your team to meet or exceed customer expectations at all times
  • Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
  • Use advanced Category expertise to drive sales and customer loyalty in your assigned area
  • Lead training for visual merchandising techniques and guidelines to follow marketing concepts and brand campaigns while supporting all team Foundational and Seasonal Brand and product knowledge training
  • Lead and coordinate team members to consistently execute and maintain established Visual Merchandising and In-Store Communication standards as per global guidelines and local directives, including placement and focus on key articles and ensuring alignment with given Buying and Merchandising timelines
  • Manage merchandise delivery processing on the same day it arrives
  • Keep an organized stockroom and direct sales floor replenishment to ensure the store’s complete product offer is immediately available and easily accessible to customers on a consistent basis
  • Execute all applicable loss prevention procedures
  • Maintain a safe and productive shopping and working environment
  • Support the recruitment, onboarding, training, coaching and motivation of store team members to maximize their performance
  • Share best practices to drive the overall store team performance and market Visual Merchandising strategy and implementation
  • Support’s market Visual Merchandising strategy through coaching and supporting Visual Merchandising Champions
  • Complete all applicable training programs and effectively apply the learning on the job
  • Seek coaching and learning opportunities to continually improve your performance

KEY RELATIONSHIPS:

  • Customers
  • Peers and Supervisor
  • VM back office, Trade Marketing back office, Retail back office

KNOWLEDGE, SKILLS AND ABILITIES:

  • Stepping into Management Competencies

REQUISITE EDUCATION AND EXPERIENCE

  • Minimum 12 months work experience in a sports/fashion customer and commercial-focused retail environment with advanced selling experience and comprehensive product, retail and industry understanding, [as well as with first supervisor experience]
  • Intermediate numeracy and literacy and advanced verbal communication skills


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Published: 10/14/2020

Location: Dubai

Job Type: Full Time
Category: Visual Merchandiser Visual Merchandising







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