Sales Associate

Description
  • Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
  • Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards
  • Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests
  • Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products
  • Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations
  • Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets
  • Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities
  • Handle cash register and transactions with the customers in an effective and accurate manner as required
  • Specific for Fashion: Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations

 

Qualifications
  • High School Degree
  • Fluency in English
  • Proficiency in MS office
  • Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible
  • Specific for Sports Goods retail: Active participation in at least one sporting activity
  • Planning and Organizing: level 1
  • Self - Development: level 2
  • Communication Skills: level 2
  • Cultural Awareness: level 1
  • Customer Focus: level 1
  • Initiative: level 2
  • Teamwork: level 2


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Zara Home

www.zarahome.com

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Published: 03/01/2021

Location: Dubai

Job Type: Full Time
Category: Retail Sales & Wholesale







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About Zara Home

Zara Home is fashion for your home. Our collections take inspiration from the latest trends in home decor and include: bedroom, living room, tableware, fragances and kids wear.


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