Salon Receptionist

We are Chalhoub Group, a leading family business in the world of beauty, fashion and gifts. We have blended our Middle East expertise and intimate knowledge of luxury to offer service excellence to all our partners and a unique experience to all our customers for over 6o years

 

As we continue to grow, it’s our vision to become a hybrid retailer, bringing luxury experiences to the fingertips of customers everywhere.
Our passionate teams drive our vision forward, without them, we couldn’t create luxury experiences for our customers. Through opportunities, development and support, we empower each and every employee to achieve their career goals – and beyond. It’s an exciting journey we’re on, and one you could be part of.
What we are looking for: Salon Receptionist - Abu Dhabi

Our Salon Receptionist is responsible for ensuring great guest experience that enhances Joelle Group's image. Our Salon Receptionist is also responsible for handling all appointment scheduling and follow-up, cash processes and reporting while maintaining a tidy reception desk.
What you will do:

  • Maintain excellent grooming standards to reflect Joelle Groups image
  • Ensure communications ethics particularly while talking on the phone with the clients
  • Acquire and maintain an excellent working knowledge of the computer & booking system
  • Explain products, services and treatments to clients and assist them with determining their individual needs
  • Answer calls and assist customers on specific inquiries
  • Follow-up/ check clients as per appointment schedule
  • Ensure clients feel welcome when they arrive for their appointments
  • Attend to guests needs while maintaining a professional and pleasant manner
  • Handle customer complaints in an efficient manner & escalate to salon manager when necessary
  • Maintain good customer service for welcoming, leave taking, customer retention, retaining client details, customer complaints & line ups
  • Ensure all the printing materials are available in the Salon
  • Keep track of the duration of service delivery by technicians
  • Ensure that telephone, fax and printer are working properly
  • Ensure and maintain the cleanliness and orderliness of the reception area
  • Promote, up-sell & cross-sell products and services
  • Responsible for the cash sales in salon
  • Prepare daily report of income and report to Salon Supervisor
Ready to join our exciting transformation to become a hybrid retailer, bringing luxury experiences to the fingertips of our customers everywhere? Now’s your chance. By being part of our journey here at Chalhoub Group, you can make a real impact on customers and some of the finest brands in the world. In return, you’ll have everything you need to innovate your career.
What we can offer you

We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.

Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.
Amazing benefits

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution & exclusive employee discounts.

Job Segment: Salon, Hospitality


1000+ members


Be a Part of the
Fashion Industry’s
Most Comprehensive
Online
Network Platform


SIGN UP NOW
+ Portfolio
Chalhoub Group logo
Chalhoub Group

www.chalhoubgroup.com

View 17 jobs at Chalhoub Group


Published: 09/21/2020

Location: Abu Dhabi

Job Type: Full Time
Category: Beauty Customer Service MakeUp & Styling







Apply via URL

Save Job

519 Views

About Chalhoub Group

We are Chalhoub Group, a leading family business in the world of beauty, fashion and gifts. We have blended our Middle East expertise and intimate knowledge of luxury to offer service excellence to all our partners and a unique experience to all our customers for over 60 years.

As we continue to grow, it’s our vision to become a hybrid retailer, bringing luxury experiences to the fingertips of customers everywhere. Our passionate teams drive our vision forward, without them, we couldn’t create luxury experiences for our customers. Through opportunities, development and support, we empower each and every employee to achieve their career goals – and beyond. It’s an exciting journey we’re on, and one you could be part of.


View Company

Job vacancies at Chalhoub Group, 17 jobs


Follow Chalhoub Group on:


Create job alert at myself.ae

Subscribe to Jobs

#NoSpam – Only Jobs



Create your digital fashion business card at myself.ae

Start your career today

Get headhunted by companies! Hundreds of recruiters search our database every day.


SIGN UP HERE
+ Portfolio