Store Supervisor - Swarovski - Abu Dhabi

What you'll be doing 

At Chalhoub, creativity is a team effort ! Working as a Store Supervisor you will be responsible for leading a sales team towards achieving the sales target while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.

  • You will nurture talent within team through on the job coaching and stretch assignment in coordination with the People Partner
  • Drive eNPS through people experience initiatives and culture
  • Oversee store's day to day operations related to VM, Retail Store SOPs adherence, and sales team schedule
  • Offer support to store staff during in-store events
  • Act as the key point of contact with back-office team
  • Ensure click and collect are conducted within SLAs
  • Ensure customer data is properly captured by the team in adherence to marketing team requirements
  • Promote loyalty program (MUSE) and ensure team knowledge about app offerings etc..
  • Increase the revenue target of the store
  • Drive sell-throughs within the store
  • Support in-store CX initiatives
  • Provide input to whats working well, whats not working well within the store

What you'll need to succeed 

  • Fluent Arabic (Speaking/Reading/Writing)
  • Experience in leading a team, within Luxury retail
  • Retail Experience in the GCC/UAE
  • Based or ready to relocate to Abu Dhabi

What we can offer you    

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.    

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  To view all our perks and benefits, click here.



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Swarovski

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Published: 09/13/2021

Location: Abu Dhabi

Job Type: Full Time
Category: Retail Sales & Wholesale







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About Swarovski

Since 1895, founder Daniel Swarovski’s mastery of crystal cutting has defined the company. His enduring passion for innovation and design has made it the world’s premier jewelry and accessory brand. Today, the family carries on the tradition of delivering extraordinary everyday style to women around the world.


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Job vacancies at Swarovski, 1 job


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