Watchmaker specialist

Mission :

Perform Effective and efficient repairs to the relevant product category in line with Bvlgari After Sales Standards respecting cost, quality and lead time objectives

 

PROFILE

  • Perform technical repairs to the assigned product category: dismounting, reconditioning, component exchange polishing, cleaning, and reassembling (encasing), quality check
  • Develop new repair techniques and tools
  • Develop training materials on repair techniques for the assigned product category
  • Organize and deliver training to After Sales Network Technicians
  • Define the authenticity and reparability of the product and provide technical evaluation, including the definition of the spare parts needed
  • Register repair data (e.g. cost estimate, spare parts needed) and track/update the repair process status in the relevant system (where applicable)
  • Give Contribution in evaluating the type of repair/ technical intervention to be performed.
  • Cooperate with the Head Of / Supervisor in order to define the working cycle.
  • Cooperate with the Repair Administrator on all the relevant repair topics
  • Perform After Sales network, audits, define repair center certification and follow-up on renewals (where applicable)

 

 

 

ADDITIONAL INFORMATION

Technical skills :

  • Knowledge of manufacturing and repair processes for the assigned product category
  • Knowledge of repair techniques and tools for the assigned product category
  • Knowledge of product structure and materials

 

Soft Skills :

  • Customer Orientation
  • Excellence Orientation
  • Operational Effectiveness
  • Role Competencies


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Bulgari

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Published: 09/13/2021

Location: Dubai

Job Type: Full Time
Category: Other Positions Sales & Wholesale







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About Bulgari

2014 celebrates the 130th year of Bulgari, a name emblematic of Italian excellence. Inspired by 2,700 years of Roman history, Bulgari honours its rich past within modern designs. Known for stylistic audacity and a penchant for colour, Bulgari pieces are immediately recognizable.


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