Job

BOTTEGA VENETA Client Advisor

Summary

Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.


Mission

• Have a deep and broad understanding of the customer and the luxury landscape.
• Show the capacity to build, target, establish and foster long-term relationships with clients and support brand awareness.
• Embody retail excellence strategy and reflect the brand luxury and lifestyle positioning.

Main Assignments

• Finalize sales targets achievements in line with the company strategy
• Use effective selling techniques to maximize the business potential of the stores
• Thrive on having Brand, Product, and Craftsmanship knowledge
• Contribute to team work by sharing information and best practices
• Participate in maintaining visual merchandising according to company and seasonal guidelines
• Collect and update customer information to ensure an efficient use of CRM and Client Book
• Uphold respect of the company standards and procedures
• Keep stock info updated and follow store-to-store transfer request procedures
• Cultivate customer relationships
• Deliver excellence in customer service in alignment with the company standards

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Job Description

Qualifications
 
• Fluent in English, other languages a plus


• 4+ years sales experience in luxury fashion or jewelry context


• Outstanding interpersonal skills and professional presence with demonstrated ability to build clients relationships and adapt to a cosmopolitan environment


• Committed to excellence


• Dynamic and pro-active, resilient with a can-do attitude


• Successful sales driver and KPIs track record


• Ability to work in a fast paced environment, and to manage stress


• Good team player


• Multitasking, flexible


Job Type

Regular

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