High End Business Development Manager Job at LVMH

Role Overview

The primary objective of this role is to develop the High-End business of the Watches & Jewelry categories across Middle East, leveraging international / regional events while ensuring the day-to-day performance of Retail boutiques.

This includes articulating event strategies, client recruitment initiatives, and the continuous upskilling of Retail teams in the High-End segment.

The High-End Business Development Manager will work closely with the retail network, CRM team, Training team and the Business Unit in Paris.

Within the team, the High-End Business Development Manager reports to the Middle East Head of Fine Jewellery & Timepieces.

Key Responsibilities

Events

• Act as a true Ambassador of the Maison for High-End segment, both towards clients and sales teams

• Define the annual sales target and client targeting strategies per event per market, in partnership with the Client team

• Contribute to the preparation of High-End events in collaboration with all relevant departments (CRM, local markets, Training, VM, Paris Business unit…)

• Take the lead on necessary retail tools development and implementation, in connection with both the Markets and the Business Unit in Paris

• Actively participate to High Jewellery events to facilitate sales (training, sales support, client presentation, consolidation, invoicing follow-up)

• Serve as a key influence relay with Area Managers, Retail teams and the BU

Retail

• Propose permanent High-End assortments and specific product pushes per boutique, aligned with client opportunities and events

• Monitor deliveries and invoicing with the BU and coordinate inter-boutique transfers to secure firm sales

• Animate and drive High-End assortment performance across the network throughout the year

• Animate and develop High-End Ambassador and seller communities

Strategy

• Create, monitor and analyze KPI performance reports (daily, weekly, monthly)

• Conduct competitive analysis and identify development opportunities, acting as a proactive business driver

• Analyze client databases and identify growth priorities and opportunities in collaboration with Middle East CRM team and local markets

• Assess network performance and identify key growth levers

• Propose and organize client activations and High-End events

• Proven experience in high jewelry sales and management within a luxury retail environment

• Exceptional client relationship management skills with a strong network of high-net-worth individuals

• Strong sensitivity to product and High-End market dynamics

• Strong commercial acumen and negotiation skills

• Dynamic and proactive mindset

• Analytical, rigorous and well-organized

• Comfortable working with numbers and performance indicators

• Proficient in Microsoft Office (Excel & PowerPoint) and analytical tools

• Fluent in English

• Strong knowledge of Watchmaking and Jewellery

• Retail experience is a plus