Sales Associate Job at Majid Al Futtaim

JOB TITLE

Sales Associate | Majid Al Futtaim Lifestyle | Operations

ROLE PROFILE:

• Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.

• Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.

• Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.

• Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.

• Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.

• Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.

• Use Advanced Selling Skills in Order to Better Support the Customer’s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom

• Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.

REQUIREMENTS:

• High School Certificate

• 1-2 Years Industry Experience

• Good Communication Skills

• Excellent Customer Service